Kent Garage Equipment has been established for over 25 years and is dedicated to the supply and installation of quality garage equipment to the automotive industry.

Due to rapid growth we are now looking for a Full Time Service Administrator to assist the busy service department based in Chatham, Kent.

Previous experience within customer service or office administration would be an advantage.
Experience in the service industry would be preferable.

You will work within a friendly, fast-paced, successful team, processing finance-based administrative tasks and liaising with customers and third parties; delivering good service whilst providing general administrative support to our busy Service department.
Responsibilities will include:
• Provide key customer service to our clients within our friendly service team
• Answering incoming service calls and handling enquiries
• Ensure customers are kept up to date with the progress of their jobs.
• Processing engineers electronic report sheets upon completion of jobs.
• Create new job sheets and daily work schedules on our in-house system and dispatch those jobs to our engineers.
• Maintain service agreements and documentation
• Supplying quotations for the repairs required to customers equipment
• Identify & action contract renewals
• Ordering small parts from suppliers
• Assist in generating monthly invoicing for service clients
Skills required:
• Good Time management and communication skills, both written and verbal and key.
• You will need to be confident and be able to demonstrate good organisation and administration skills
• Good IT skills and experience in using Microsoft office, Word and Excel.

20 days annual leave + bank holidays

STRICTLY NO AGENCIES PLEASE