This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
We current have a position for a band 2 temporary Administration Service Officer in the Gillingham area.
You will be responsible for providing a high level of customer service and administrative support to patients and clinical services from within the Care Co-ordination Centre (CCC). You will be required to liaise with patients, service representatives, healthcare professionals and other colleagues on a frequent basis dealing with a wide range of booking and general enquiries, including complaints, via the telephone and a variety of standard administrative tasks.
Are you able to
- Deal effectively with internal and external enquiries demonstrating excellent communication and customer care.
- Provide and receive routine information either verbally or written, requiring tact or persuasive skills in order to overcome barriers to understanding.
- Deal with routine, sensitive or confidential enquiries from patients, staff and the public.
- Make judgements involving facts / situations sometimes requiring analysis of information.
- Prioritise workload and make appropriate level decisions such as when to escalate and ensure this is done in a timely manner, e.g. telephone messages from staff / patients
- Accommodate patients with appropriate appointments and advise
Call centre experience desired.
NHS card desired.
Monday to Friday 8am to 4pm
£8.21 per hour.
To apply send your CV along with a covering letter or for more information contact Claire on 01622 662144.
Advertiser: Agency
Reference: CS09082019
Posted on: 2019-09-06 07:38:40
Send me Alert for jobs in:
Gillingham, Kent
Email Address
Administrator - Finance/Insurance
Recruitment Solutions South East Ltd
£24-30,000 + benefits
Administrator - Finance/Insurance
Recruitment Solutions South East Ltd
£24-30,000
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
We current have a position for a band 2 temporary Administration Service Officer in the Gillingham area.
You will be responsible for providing a high level of customer service and administrative support to patients and clinical services from within the Care Co-ordination Centre (CCC). You will be required to liaise with patients, service representatives, healthcare professionals and other colleagues on a frequent basis dealing with a wide range of booking and general enquiries, including complaints, via the telephone and a variety of standard administrative tasks.
Are you able to
- Deal effectively with internal and external enquiries demonstrating excellent communication and customer care.
- Provide and receive routine information either verbally or written, requiring tact or persuasive skills in order to overcome barriers to understanding.
- Deal with routine, sensitive or confidential enquiries from patients, staff and the public.
- Make judgements involving facts / situations sometimes requiring analysis of information.
- Prioritise workload and make appropriate level decisions such as when to escalate and ensure this is done in a timely manner, e.g. telephone messages from staff / patients
- Accommodate patients with appropriate appointments and advise
Call centre experience desired.
NHS card desired.
Monday to Friday 8am to 4pm
£8.21 per hour.
To apply send your CV along with a covering letter or for more information contact Claire on 01622 662144.
Advertiser: Agency
Reference: CS09082019
Posted on: 2019-09-06 07:38:40
I want to receive the latest job alerts for:
jobs in Gillingham, Kent
Administrator - Finance/Insurance
Recruitment Solutions South East Ltd
£24-30,000 + benefits
Administrator - Finance/Insurance
Recruitment Solutions South East Ltd
£24-30,000
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