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Domicillary Care Supervisor

  • £10.47 per hour
  • Tonbridge, Kent
  • Rapport Housing and Care
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Rosewell House is our brand new Extra Care Scheme, situated in Tudeley Lane, Tonbridge.

The scheme comprises 59 one and two bedroom apartments carefully designed for over 55\'s, enabling them to remain living enjoyable, independent lives within the community, with peace of mind that they are in a safe and secure environment with staff on-site 24 hours a day, seven days a week, should an emergency arise.

Extra care housing schemes attempt to eliminate loneliness amongst older people through the creation of a community, tenants are encouraged to be independent in their own homes but have use of the communal areas for social activities.

Rosewell House is part of our retirement community, sitting alongside Barnes Lodge Residential Home, our 101 bed care home also in Tudeley Lane.

The scheme has a staffing presence 24 hours a day, seven days a week and applications from people who would like to join the dedicated teams of staff at Rosewell House are always welcome.

Rosewell House is recruiting for a Domiciliary Care Supervisor, who\'s principle responsibilities will include (but are not limited to) overseeing the Domiciliary Care Teams delivery of the Wellbeing Service (24 hour emergency response service) during their contracted hours and working closely with the Registered Manager in ensuring compliance with the Care Quality Commissions (CQC) Fundamental Standards and Key Lines of Enquiry.

The ideal Domiciliary Care Supervisor will demonstrate

o A caring and compassionate approach

o Patience and understanding of older people

o Evidence of competence to undertake the post (NVQ L3 or above)

o Evidence of the qualification required to fulfil requirements of the post - NVQ L3 or above

o Teamwork, management and leadership skills

o Strong commitment to non-discriminatory housing services and to providing excellence

o Willingness to undertake training

o Efficient and effective administrative skills

o Strong customer focus

o Honesty, trustworthiness, reliability and respectfulness.

o An understanding of Health and Safety

o Good IT skills, so they can facilitate and support improvements to services, good communications and useful Management Information

o Good communication and negotiation skills with different groups, e.g. staff, service users, local community

o Understanding of different values / cultures of service users and staff

o Good timekeeping

o Professionalism

The ideal Domiciliary Care Supervisor will have the ability to:

o Play an active role in creating a good environment

o Prioritise their work and organise others

o Lead and motivate their team, participating in daily tasks

o Be aware of the support needed by others, consider how they can support them and encourage and support them

o Take responsibility for all aspects of the care delivered and ensure compliance in keeping with CQC Fundamental Standards, Organisational policies and procedures and other relevant legislation

o Support the Registered Manager and join the on-call rota

o Liaise with service users, their relatives and other Healthcare Professionals as and when necessary

o Prepare, agree, evaluate and monitor care and support plans, undertake any necessary risk assessments and facilitate all /any work related reports and documentation

o Recognise and work to meet where possible the diverse and unique needs of each service user

o Manage conflict

o Train for and take on additional responsibilities

o Listen carefully and attentively

o Respect the dignity and privacy of all those they come into contact with

o Apply their knowledge and training in the workplace

o Uphold the policies and procedures of The Organisation

Benefits of working for us include:

o We pay the National Living Wage to all of our employees, regardless of their age

o 28 days paid holiday (pro-rota if part time)

o Comprehensive Induction and Training Packages Continual professional development including our Academy and National Diploma courses

o Stakeholder Pension Scheme Opportunities to progress.

Confirmation of all appointments is subject to proof of Eligibility to Work in the UK, satisfactory Enhanced DBS clearance, satisfactory references, satisfactory numeracy and literacy assessments and medical clearance.

If you have any questions about the role or about Rapport Housing and Care, please feel free to contact Sarah Sheers Area Manager on 07507 645300.

Otherwise and to apply, please click on the apply now button and complete the online form.

Rapport Housing and Care offers Supported and Residential Care to older people with physical frailty and Dementia across Kent.

Rapport Housing and Care values the diversity that exists in all our communities and works towards this being reflected in our workforce.

Charity No: 254140

  • Advertiser: Direct Employer
  • Posted on: 07/11/2019 09:08
  • Reference: CVM16752