Night Shift Customer Service Assistant

Childrensalon is an award winning independent internet retailer for children's designer clothing and gifts. Ranked #34 on the Sunday Times Best Companies to Work for 2019, we offer a dynamic, fun and caring environment and we like our team to grow with us.

We are looking for a Night Shift Customer Service Assistant to help out in our busy office in Tunbridge Wells. The role requires working a minimum of 20 hours per week with at least four night shifts of 9pm - 2am, Monday to Sunday.

We provide the best customer service in the industry and every day we enjoy helping people all over the world place orders, track shipping, and return or exchange items by phone, email and live chat. Our customers know they can always count on us for honest advice and help with choosing a special gift or even simple items for their children.

We are looking for people who:

- Really love people and have an understanding or want to learn about different cultures.

- Love a fast-paced environment and can work under pressure

- Have strong organizational skills and the ability to multi-task

- Are PC proficient

- Have an understanding of other cultures

- Have excellent spoken and written English (second language is beneficial)

- Have a love for fashion

- Have an understanding of children

See the website at: http://childrensalon.com and IOS app

Childrensalon offers a highly competitive salary, company pension plan, health plan, fully subsidised gym membership, in-house yoga classes, company shuttle, generous holiday allowance and company discount. We are ranked #61 on the 2020 Sunday Times 100 Best Companies to Work For list and proud to be a member of the Living Wage Foundation.

Childrensalon is an equal opportunity employer and is determined to ensure that no applicant or team member receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

If you think you have these qualities and would like to join our busy team please send us your CV with cover letter about why you would like to work for us to [email protected]