It Support

  • Competitive
  • Gravesend, Kent
  • Moove Lubricants

We are in an exciting period of growth and are looking for you to join our operational Site in Gravesend as an IT Support Engineer/Helpdesk Support.

Moove Lubricants is a leading provider of automotive fluids, oils and chemicals for passenger cars throughout the UK, Europe and Asia.

This role will be telephone and desk-side based support, day to day task will include:

• 1st / 2nd line user support role

• Perform analysis, diagnosis, and resolution of desktop problems for end-users

• Helpdesk Administration

• Setting up new users (hardware & applications) ensuring joiners, leavers and movers.

• Device administration of telephones, mobile phones and other mobile devices including Apple iOS/iPhones

• Windows 10 OS support

• Microsoft/Office 365 + In-Tune support

• MS Active Directory maintenance (Creations, Deletions, Password resets, group maintenance)

• Microsoft Sharepoint administration

• Operational manufacturing systems and infrastructure support including RF equipment, printers & workstations

• Information collation – Serial numbers/kit inventory management

• Responsibilities are not limited to the above description and may be modified at any time ongoing

What you need:

• Previous experience in IT support, 1st line support, 2nd line support, Helpdesk support.

• Microsoft Office 2010 to Office 365 skills

• Windows 10, Server and Active Directory knowledge

• Networking experience – LANS, WANS, DHCP, VLANS, WiFi etc

• Experience of setting up PCs, laptops, new starters and resolving issues

• Ability to understand and communicate technical issues to non-technical users

• An active interest in General IT especially in fault finding, diagnosing issues and finding solutions

What we can offer you:

• 20 days holiday plus bank holidays (rising to 25 within 2 years)

• Contributory pension scheme (company match up to 7%)

• Life Assurance 4x basic salary

• Generous annual company bonus scheme (potential to earn up to 2.25 months salary)

• Free car parking

Working hours are Monday to Friday 8.30 – 5.30.

Interested in being part of a global organisation who value their employees and encourage development? If yes please send us your CV and the salary you are looking for today.

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