The Best Connection are currently recruiting for several Customer Demand Coordinators in the Maidstone area. This is a very exciting opportunity for the right candidate as you will be working on a temp to perm basis and if successful after this period taken on full time.

KEY RESULT AREAS:

• Utilise in house tool to identify excess or unplanned customer demand
• Manage customer demand by its cancellation or reduction via functionality in WMS
• Collation or maintenance of data base, spread sheet or other in house data records
• Communicate cancellations and reductions of demand to respective customer; ensuring information is disseminated swiftly and
accurately
• Liaise with Stock Inventory colleagues to obtain advice of stock availability
• Liaise with Customer Service colleagues and Service Managers
• Escalation of system, data or stock issues to line manager
• Support the business’ national target for continued improvement of customer satisfaction scores
• Proactive and swift management and prioritisation of workload
• Maintaining an understanding of and responsibility for the health, safety and security of self, others and business property
• Ensure own actions support equality, diversity and rights
• To conduct as required, other duties or instruction within scope of the post and appropriate to the grading

Skill, knowledge and experience:

• IT literacy
• Work on own initiative
• Problem solving and resourcefulness
• Excellent written and verbal communication
• Planning, prioritisation and management of workload
• Confidence in liaison with all stakeholders
• Confident, helpful and ‘can-do’ attitude

The role is on a shift pattern to over office hours which is 08:00 - 18:00
£9.73 per hour and 19k - Pro rata

To apply or for more information, please call 01622 664999 and ask for Paul or Ollie