I am currently looking to recruit a strong Administrator to join a busy Discharge Team within a hospital.

Duties will include;

Taking clear and accurate information from telephone referrals from both patients and ward staff.

Provide non clinical advice and information to patients, carers, relatives or staff, either face to face or over the telephone. Respond to emails in an timely manner.

Manage and order stock, including stationery and other equipment.

Update databases, spreadsheets utilising the IT systems available to you.

Transcribing and copy typing information which is passed to you from other departments and staff.

Formal minute taking in monthly service meetings.

The ideal candidate will be able to manage and prioritise their own workload, escelating any delays to deadlines where necessary. Be able to demonstrate that they can deal effectively with internal and external enquiries.

Strong communication and customer care is paramount in this rolw as well as discretion and the ability to handle complex, sensitive and confidential enquiries from both patients and staff.

You must be educated to A level or equivalent workplace experience within a similar role.

Candidates with NVQ3 in business administration/customer care and or RSA Stage 3 will be looked at more favourably.

An enhanced DBS is required for this role. Any applicant who does not have one and who wishes to apply need to be advised that the DBS will need to be completed prior to application being submitted. The cost of the DBS must be paid by the applicant and will not be reimbursed if applicant is not successful in the recruitment process.