This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
This is a new permanent job, based Mid Kent, offering the successful candidate an opportunity to progress into Digital / project Management / product management!
Our client is a financial services company that needs a new member of staff to sit between IT/Technology, Customer Services/ Call centre teams and their clients to help ensure deliver of Customer support and excellent.
The ideal candidate will have:
* A good understanding of working in customer support / help desk / call centre support environments
* Experience of working to SLA's and meet KPI's
* Talk calmly about technical issues to non technical people
* Have tenacity to see a problem through
* Have excellent appreciation of customer service excellence
* Have keen interest or experience in the technology / digital arena
* Be comfortable taloking to management level
* Willing to provide solutions to problems in meetings
* Be analytical
* Have an eye for detail
We know this is a big ask but this is a real opportunity for someone working in a highly automated / digital environment looking to really grab an opportunity and deliver customer excellence. It could suit a graduate OR someone with several years experience OR someone with transferable skills as long as you have the Customer service understanding.
Any exposure to IT, ITIL, Customer excellence a real bonus.
To start asap, this is a unique role with potential working with corporate companies and individuals as part of a much wider and larger IT / non technical team.
Please email your CV to Roger at Jump IT in the first instance
Advertiser: Agency
Reference: CEARW
Posted on: 2019-04-17 12:37:09
Send me Alert for jobs in:
Kings Hill, Tonbridge and Malling, Kent
Email Address
Customer Service Administrator
KHR - Recruitment Specialists
£24000 - £26000 per annum + + Benefits
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
This is a new permanent job, based Mid Kent, offering the successful candidate an opportunity to progress into Digital / project Management / product management!
Our client is a financial services company that needs a new member of staff to sit between IT/Technology, Customer Services/ Call centre teams and their clients to help ensure deliver of Customer support and excellent.
The ideal candidate will have:
* A good understanding of working in customer support / help desk / call centre support environments
* Experience of working to SLA's and meet KPI's
* Talk calmly about technical issues to non technical people
* Have tenacity to see a problem through
* Have excellent appreciation of customer service excellence
* Have keen interest or experience in the technology / digital arena
* Be comfortable taloking to management level
* Willing to provide solutions to problems in meetings
* Be analytical
* Have an eye for detail
We know this is a big ask but this is a real opportunity for someone working in a highly automated / digital environment looking to really grab an opportunity and deliver customer excellence. It could suit a graduate OR someone with several years experience OR someone with transferable skills as long as you have the Customer service understanding.
Any exposure to IT, ITIL, Customer excellence a real bonus.
To start asap, this is a unique role with potential working with corporate companies and individuals as part of a much wider and larger IT / non technical team.
Please email your CV to Roger at Jump IT in the first instance
Advertiser: Agency
Reference: CEARW
Posted on: 2019-04-17 12:37:09
I want to receive the latest job alerts for:
jobs in Kings Hill, Tonbridge and Malling, Kent
Customer Service Administrator
KHR - Recruitment Specialists
£24000 - £26000 per annum + + Benefits
Copyright © 1999 - 2024 JIK SOFTWARE LTD