Customer Care Representative

Customer Care Advisor - French Speaking

We are currently recruiting for a Customer Care Representative for a global firm based on the outskirts of Ashford. This company are very reputable in their industry and constantly improving their current products and services.

Main duties:

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Liaising between the customers, operations and sales team on a daily basis

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Acting as the voice of the customer, whilst dealing with their needs

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Ensuring careful executions of all customer requests

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Communication is also a key factor within this role, the successful candidate will be required to communicate with all levels of the business

The person:

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Able to be a team player and possess great customer service skills

* Previous SAP experience is essential

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Previous experience in a customer care role is essential

* Fluent in both French and English

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2+ years of export experience would be ideal

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Intermediate knowledge of IT including word, excel and SAP

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Can-do attitude

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Able to use your own initiative when necessary