This position is working within an IT solutions provider which specialises in providing business continuity services, hosting, network infrastructure and data centre services for companies and public sector organisations.
The Service Delivery Engineers are expected to work a shift pattern covering 37.5 hours per week as part of an on-call team rota to provide client support.
This is an exciting opportunity for an IT professional with MS Server, Desktop, Active Directory and Networking skills to join a fantastic company promoting unique solutions and a hands-on approach. As a Service Delivery Engineer you will work within a shift pattern providing a mixture of 1st/2nd/3rd line service desk/remote support, field support and the installation of IT projects and managed services to a customer base primarily London and the South. Primarily based at the Kent Head Office, this role will also incorporate some on-site work at customers' premises.
To be considered for this opportunity you must possess:
• Excellent technical and communication skills.
• A can-do attitude with strong customer services skills.
• A calm and patient manner whilst working under pressure.
• Previous experience working in a service desk role either with a service provider or within a corporate environment.
• A Microsoft Server MCP Exam would be preferred.
• You must be able to demonstrate proven abilities in the support and installation of a variety of IT solutions.
It is also essential to have a working knowledge and practical experience of the following:
• Microsoft Desktop & Office Systems
• Microsoft Server and Virtualisation Technologies
• Active Directory Security and Administration, GPO
• Working knowledge of TCP/IP, DNS, DHCP
• Support of hardware, printers, desktops and servers
• Email, Antivirus & Backup software
Candidates must have a current driving licence and access to their own vehicle.
Salary: Dependent on skill set and experience 23-28k + Benefits Package.

KRB is a specialist Recruitment Consultancy operating in Kent and the South East. We work successfully in the Accountancy, Financial, IT and Business Support sectors. Over the last six years, we have developed close working relationships with Kent practices, SMEs, independent Kent firms and start-up businesses.

If your CV shows suitable experience we will contact you to discuss the position in more depth. If suitable experience is not shown, we will inform you of this and your CV and personal information will be deleted from our systems. We never pass on, or sell your personal data.

Kent Recruitment Bureau Ltd acts as an agency for permanent and contract recruitment.

http://www.kentrb.co.uk