Household Claims Handler – Bromley | £28,000–£30,000
Join a Specialist Firm Committed to Outstanding Service

My client is a well-established and respected insurance firm based in Bromley, known for their personal approach and strong reputation in the market. With continued growth in their property and household claims division, they are now seeking a Household Claims Handler to join their collaborative, professional team.

The Role:
As a Household Claims Handler, you’ll manage a portfolio of property claims from first notification to settlement. This includes validating claims, liaising with insurers, loss adjusters, and policyholders, and ensuring claims are handled efficiently and empathetically. You’ll play a key role in maintaining client trust and satisfaction.

Key Responsibilities:
Handling a caseload of household/property claims (escape of water, fire, theft, storm, etc.)
Reviewing policy coverage and making liability decisions
Coordinating repairs and settlement negotiations
Communicating with all parties to progress claims smoothly and fairly
Keeping accurate records in line with FCA regulations

About You:
Previous experience in household/property claims handling is essential
Strong communication and organisational skills
Ability to manage multiple claims with empathy and attention to detail
A proactive, problem-solving mindset

What’s on Offer:
Competitive salary of £28,000–£30,000 (DOE)

Supportive team environment with real progression opportunities
Office-based role in Bromley with modern facilities
A growing firm with a focus on client service and employee development
If you’d like me to tailor this further to your branding or add your company name, feel free to let me know!

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