Customer Service Executive
Dartford, Kent
£25,875pa
Monday to Friday 8.30am-5.30pm
6 month fixed term contract

KHR is partnered with a luxury manufacturer of bespoke products based in Dartford who is looking to add a motivated and detail-orientated Customer Service Executive to their team on a 6mftc.

The Customer Service Executive will consistently provide high levels of customer satisfaction to a broad range of clients.

Roles and Responsibilities

- Placing orders via Sage
- Understand the processes and procedures to minimise input error and ensure good customer service is given at all times
- Build sustainable relationships with customers
- Ensure calls are answered promptly
- Provide customers with price and stock availability requests
- Manage customer complaints when they arise
- Undertake a range of administrative duties as and when required

Candidate Profile

- Experience within a Contact Centre/Customer Service environment
- Excellent communication skills
- Self-motivated with a proactive approach and demonstrates a 'can do' attitude
- Good MS Office skills

Benefits include 25 days holiday, pension, 4 x salary life assurance, private healthcare salary sacrifice scheme; discounted gym memberships, quarterly and annual staff events and more.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd. Keep in touch with us online for job alerts, industry updates and market trends…