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Customer Service Advisor
£21000 - £22000 per annum
Rochester, Kent
Huntress
Job Title: Customer Service Advisor
Location: Medway
Salary: £21,000 per annum
Job Description:
We are looking for a highly motivated individual to join our team as a Customer Service Advisor/Sales Office Administrator. In this role, you will be responsible for providing administrative support to the Customer Service department and assisting with the day-to-day operations.
Responsibilities:
* Process sales orders through the system
* Input data into relevant systems and databases
* Support the sales and customer service teams in delivering key performance indicators
* Ensure customers' orders are delivered on time and in full
* Create and submit sales or query reports for management and the sales team
* Receive and handle high volumes of incoming telephone calls and enquiries
Requirements:
* Efficient and well-organized individual capable of dealing with a variety of tasks simultaneously
* Experience in an administration or sales environment
* Good computer skills with proficiency in Excel
* Excellent communication and customer service skills
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
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