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Application Form

Customer Service Representative - 6-month FTC

£21000 - £24000 per annum

Burgess Hill, Sussex

Travail Employment Group

Customer Service Representative - 6-month FTC

£21,000 - £24,000 per annum, Burgess Hill, Monday to Friday 9am - 5pm, Target related Bonus Scheme, Pension, Parking, Holiday



The Role

An exciting opportunity for a Customer Account Manager to join a forward-thinking, fun and modern custom clothing company in Burgess Hill. Working as part of a small and friendly Customer Accounts team, you will guide their large and varied client base through the order process from enquiry to delivery.

* Building relationships with customers
* Understanding customer requirements and providing accurate order quotations
* Working alongside an artwork team to provide bespoke and personalised designs
* Engaging with our customers through email, call and video meetings
* Generation of online stores using in-house developed systems
* Working creatively to help solve challenges both efficiently and effectively



Requirements

This role would suit someone with strong IT skills and who is a naturally warm and confident communicator. You will enjoy delivering outstanding customer service and developing relationships with your customers. You will be numerate and literate with excellent attention to detail. You must be able to commit to the full 6-month contract. This role represents a fantastic opportunity for someone from a retail, hospitality or service-oriented background who is looking to further development and equally those looking to gain account management experience.



Company Information

Our client is a market-leading SME within the creative industry, growing from a humble student dorm-room business to having an annual turnover of £2m+. Whilst specialising in promotional apparel design, their products provided exude passion and personality, reflecting their fanatical focus on customers' needs and the company's desire to exceed their expectations.



Package

£21,000 - £24,000 per annum

9am - 5pm Monday to Friday

Pension

Parking

Target-related Bonus Scheme

Team rewards (previous years have included trips abroad!)

Season ticket loan

Free Eye tests

Cycle to work scheme

Holiday Pay

Occasional work from home days

Travail Employment Group is acting as an Employment Business in relation to this vacancy.

Contact Details

Cover Letter

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