Role: After Sales Administrator
Salary: £20,000 - £22,000pa (DOE)
Hours: Monday to Friday 8:30am - 5pm
Location: Marden

Our client, a global distributor, is currently recruiting for an After Sales Administrator to join the team immediately on an 8-month Maternity FTC.

This position will include providing first class customer service to all clients, customers, and colleagues. As the After Sales Administrator, you will answer calls and deal with them accordingly, you will process return queries and issues, and support the UK Sales team with any customer returns quickly. This is an opportunity to join a business at an important and exciting time.

Main duties include:

- Ensuring all customer complaints are resolved and reported on
- Process returns and inform customers of the information they need
- Ensure when required, that all returns have the correct customs paperwork to be received back into the UK and comply with regulations
- Keep in touch with transport suppliers with any issues

Experience & Skills Required:

- Excellent telephone manner
- Strong organisational skills
- Strong in Microsoft suite, especially Excel
- Able to respond quickly, flexibly and positively to requests
- Excellent customer service
- Attention to detail and accuracy
- Decision making and finding solutions

Company Benefits:

- Good Company Pension
- Bonus Scheme after successfully passing probationary period
- 23 Days Annual Leave + Bank Holidays
- Free Parking
- Easily accessible via public transport
- Training and Development Opportunities

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd. Keep in touch with us online for job alerts, industry updates and market trends…