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Application Form

Claims Handler or PARALEGAL

£25000 - £30000 per annum

Croydon, Greater London

MW Appointments

Claims Handler or Paralegal

- Salary to £30,000 + benefits package
- Croydon - (1 min walk from East Croydon Station & 10 min. walk from West Croydon Station)
- Agile WFH flexibility for 1 to 2 days per week

Our client is a global insurer with a strong footprint in the UK commercial sector. They work in partnership with a network of brokers to provide a variety of different niche insurance covers.

This role will sit within the specialist legal expenses division which provides cover for legal disputes for professionals and businesses.

Our client is willing to provide training support, so technical expertise in legal expenses claims is not essential. Candidates from a claims background in commercial lines or a paralegal seeking to transfer skills will be considered.

The Claims team deal with assessing and managing indemnity provided to policyholders for the purpose of pursuing/defending a range of legal actions, including employment, property and contractual dispute and fitness to practise investigations.

The role of Legal Claims Handler will be to assess legal expenses insurance claims.

Duties and accountabilities
A Claims Handler provides an efficient claims handling services to all customers by responding to claims using excellent written and call handling skills, in line with department service standards and internal/external service level requirements.
Claims Handlers will handle claims from start to conclusion, which involves investigating the validity of a claim and, where a claim is accepted, maintaining a regular review of its validity. This includes negotiating cost funding with solicitors and managing their costs to ensure compliance with policy terms and conditions.
The Claims Handler will regularly liaise with solicitors, barristers, accountants, insurance brokers, and directly with policyholders.

Skills, knowledge and experience
Experience within a claims handling position.
Exceptional communication skills are required, together with a skill for evaluating legal documents.
Enquiring and inquisitive, with the ability to identify areas of challenge and to articulate reasoned arguments to legal professionals.
Excellent time management skills, in order to adhere to demanding service level standards and maintain an active case load.
Analytical

Ref - 8367

MW Appointments is acting as an Employment Agency in relation to this vacancy.

Contact Details

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