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Customer Services Advisor - Logistics
£25000 - £26000 per annum
Sittingbourne, Kent
Pearson Whiffin Recruitment
Customer Services Assistant - Logistics experience essential
£26,000 per annum
Mid Kent - Must Drive due to location
Parking on site
Monday to Friday 37.5 hours per week
Great benefits!
Fantastic opportunity to join one of Kent's most sought-after employers
You will be customer facing, managing the progression of customer orders from start to finish. This role will require travel within the UK and overseas when required.
Duties include:
* Day to day management of inbound and outbound movements
* Liaising with customers, warehouse, and suppliers regarding logistics
* Attend customer meetings with Account Managers
* Day to day management of customer service, acting as first point of contact for any enquiries
* Processing sales orders and quotes
* Communicating order requirements
* Preparation of lists and documents required
* Organising customer deliveries
* Relationship building with all stakeholders to ensure getting the most out of every encounter
* Preparation of export invoices for global shipments, ensuring accurate documents are gained
* Timely and effective problem solving
* Supporting Account Managers
* Preparing monthly KPI reports
* Data management and reconciliation
* Dealing with all HMRC reporting and auditing requirements; building relationships with HMRC
* Any other associated duties/functions
The successful candidate will have/be:
* Demonstrable experience within a similar role
* Strong communication skills
* Be able to work autonomously with little supervision, prioritising work loads
* At least 2 years Administration skills, MS Office Suite
* Knowledge of Logistics /customs legislation
* Strong interpersonal skills with the ability to build relationships with ease
* Organised with a good attention to detail
* Advanced Excel
* Ideally educated to degree level
This is a fantastic role working for one of Kent's top employers, and with opportunity to develop and progress your career. You will have access to some generous benefits, including use of an onsite gym.
If you think you have the relevant skills and experience, please apply online for immediate consideration.
This vacancy is being handled by Lisa Belcher, Senior Executive Consultant, Business Support for Pearson Whiffin Recruitment
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