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Freight Sales & Customer Support Executive
Salary circa £25k plus attractive benefits package
Folkestone, Kent
Eurotunnel
An innovative rail company and responsible infrastructure manager, Eurotunnel is part of the Getlink group and is a leading stakeholder in the economies around Kent and Calais, contributing to the dynamism of the regions surrounding its operations. As a responsible employer, the Getlink Group is committed to providing a working environment that fosters personal development and fulfilment in order to attract and retain good and qualified staff.
Eurotunnel manages, maintains, and operates the Channel Tunnel Fixed Link Concession between Folkestone and Coquelles, France. Opened on 6 May 1994, the Fixed Link is a rolling the Channel at 140kph, in 35 minutes. It also allows the running of third-party passenger and railfreight trains. The advantages of the Channel Tunnel are security, reliability, speed, frequency, and respect for the environment.
In 2020, thanks to rigorous management and strong commitment from our teams, Getlink delivered a solid operational and financial performance, in an exceptional context marked by the
Covid crisis and Brexit.
A short-term position for up to 12 months has arisen in our Freight Sales Department to support our Sales Managers in delivering a high level of customer service to our Eurotunnel freight and commercial van customers. This is an ideal opportunity for an individual who is looking to develop their career in the Transport/Logistics Industry.
Responsibilities will include managing and maintaining a portfolio of accounts and responding to all freight enquiries by telephone and e-mail efficiently; also providing commercial and technical
assistance to internal contacts.
Skills/Requirements:
- Strong written and oral communication skills, with a professional telephone manner.
- Strong interpersonal skills.
- High attention to detail and accuracy.
- Confident user of Microsoft Word, Excel and Outlook.
- Fluency in English – written and verbal, a second language would be an advantage.
- Proactive self-starter
- Highly organised structured and methodical
Eurotunnel is committed to equal opportunities.
If you would like to apply for this position, please visit our recruitment page at https://jobs.getlinkgroup.com/recruitment
Completed applications must be received no later than 12 midnight on 14 January 2022.
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