Complaints Handler (Temp)

Location: Chatham

Hourly Rate: £12.50 per hour

Do you have previous experience working in a complaints role?

Our client, a leading bank in Chatham, are looking for a Complaints Handler to join their team!

As a Complaints Handler you'll be speaking to customers and helping resolve complaints, highlighting root causes, and developing creative process improvements.

The Role

* Professional manner when dealing with complex complaint cases
* A general awareness of products / services & systems used within the company
* Strong communication skills, telephone, written and face to face
* Good PC skills including knowledge of Microsoft Word, Outlook and Excel
* Ability to take ownership and make decisions
* Sound negotiation skills, when dealing with complex/ financial complaint cases

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.