Starting Salary £34,704 per annum, with opportunity for progression to £39,564

We are looking for a customer focused and self-motivated team player with experience of ICT Infrastructure to join the EK Services ICT team as an Infrastructure Engineer. This is a multi-location role working between clients at Dover, Canterbury and Margate. You will be working in a friendly and relaxed atmosphere alongside a supportive and close team.

Our organisation, EK Services, is a shared services partnership supporting Canterbury, Dover and Thanet Councils. As a forward thinking team, we enable our customers to support and enrich their communities by delivering high quality business and technical services. We are a "can-do" organisation; honest about what we do and how we conduct ourselves - and are always proud of our services and people.

The successful candidate will work in a team to log, troubleshoot and resolve calls. They will assist with the design, installation and connectivity of computer systems including on-premise and cloud based infrastructure. The role is responsible for telephony, multiple data centres, security systems, remote access and to provide full server and network support.

The successful candidate will bring an excellent customer service approach and have experience of triaging, prioritising and managing a number of different work queues ensuring that they are kept up to date and customers are kept informed of progress.

The post requires you to have a full driving licence and access to a vehicle. Due to the nature of this role, the successful candidate will be required to undertake a Basic DBS check.

This is an exciting opportunity to join a busy technical team working with a wide range of technology, applications and operating systems across multiple sites and customer base.

Application closing date is 22/01/20, with interviews week beginning 27th January.