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Application Form
Aftercare Officer - New Build
£25,529 up to £28,633 + essential car user allowance
Chatham, Kent
MHS Homes
mhs homes has over 700 units in our development pipeline. We are looking for a hardworking, creative and customer focused individual to work with our successful Development and Sales team to provide an efficient aftercare and defects resolution service for our customers.
Must Haves:
- Experience of aftercare and defects
- Excellent customer care and complaints handling
- Ability creatively to resolve issues
- Ability to prioritise and work on own
- Excellent communication skills, both verbally and in writing
- Experience of dealing with contractors in a professional capacity
- Able to drive and access to a car as you’ll be doing site visits
Additionally, it would be useful to have:
- An understanding of the construction process
- Experience in the building industry
- Ability to read plans
We offer:
- A performance based annual bonus
- Training and opportunities for continuing professional development
- Flexible staff benefits including a cycle to work scheme
- 28 days holiday a year + bank holidays and the option to buy/sell holiday
- A range of wellbeing activities
- Enhanced family leave policies
- A fantastic working office environment overlooking the River Medway
- Free on-site parking
- Regular social and charitable events and a volunteering day
- A great team of highly-motivated colleagues to work with
For more details, see the role profile on our website. If this is the role for you, please apply.
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