Customer Care Advisor - French Speaking

We are currently recruiting for a Customer Care Representative for a global firm based on the outskirts of Ashford. This company are very reputable in their industry and constantly improving their current products and services.



Main duties:

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Liaising between the customers, operations and sales team on a daily basis
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Acting as the voice of the customer, whilst dealing with their needs
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Ensuring careful executions of all customer requests
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Communication is also a key factor within this role, the successful candidate will be required to communicate with all levels of the business

The person:

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Able to be a team player and possess great customer service skills
* Previous SAP experience is essential

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Previous experience in a customer care role is essential
* Fluent in both French and English
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2+ years of export experience would be ideal
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Intermediate knowledge of IT including word, excel and SAP
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Can-do attitude
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Able to use your own initiative when necessary